At the end of last year, the director of a history museum in Spain reached out to us through foreign trade channels. The museum had a rich collection of artifacts, but the accompanying audio tour system was a major hindrance - when multiple groups of tourists visited together, the headphones were filled with interference, and the explanations for paintings were mixed with those for sculptures; small languages were not fully covered, and when receiving Arab tourists, they could only watch for fun; the equipment's battery life was even worse, and it would run out of power before the museum closed; the most frustrating thing was that it couldn't be repaired even when broken, and sending it back to the original factory for repair would take a month, directly affecting the reception during peak seasons.
Ⅰ.The Common Pitfalls Faced by Foreign Museums: 4 Major Difficulties in System Audio Tours
When many foreign museums installed audio tour systems, they all made the same mistake: they only focused on the price and ignored whether it could be used. They ended up spending a lot of money, but the effect was disastrous. After more contact, it was discovered that the core pain points were only four, and each one was a headache.
Pain Point 1: Small languages couldn't be covered, and international tourists could only watch "dumb shows"
The tourists of foreign museums come from all over the world. English, French, and German are just basic operations, but the demand for small languages like Arabic, Thai, and Portuguese is increasing. However, it's extremely difficult to recruit interpreters who understand these small languages, and the salary is outrageously high; what's worse is the traditional audio system. It's extremely difficult to add more languages; eventually, many foreign tourists could only take pictures of the exhibits and couldn't understand the explanations at all, completely ruining the experience.
Pain Point 2: Signals Interfere, Multi-Team Visits Are Like "Having a Party"
This is the most frustrating problem, without a doubt. Especially in those museums with crowded exhibits and small spaces, or during peak seasons with a large number of tourists, when several teams use the audio system together, the signals directly become a mess - you listen to Van Gogh's explanation, and suddenly there's an introduction to ancient Roman sculptures, with dropped and interlaced sounds being common. A French museum even had to limit the number of teams visiting due to this, and the reception efficiency was directly halved.
Pain Point 3: Equipment Breaks and There's No One to Repair It
The voltage in different countries is different, and many domestic audio equipment needs to be bought with transformers when used in foreign locations, which is both costly and troublesome. What's even more frustrating is the after-sales service. Most brands in foreign countries don't even have a repair point, so when the equipment breaks, it can only be sent back to China for repair. The round trip takes at least half a month, directly affecting operations during peak seasons, and the losses can't be calculated.
Pain Point 4: The Operation is Complicated and Not Durable, and Operating Costs Keep Rising
The operation of many audio devices is simply anti-human. Switching languages, adjusting volume, all require flipping through multiple menus. Tourists can't learn it, and staff have to spend a lot of time teaching them by hand every day. What's worse is the battery life. It runs out of power immediately after arriving at noon, and visitors have to interrupt the tour to wait for charging, not only with a poor experience, but also having to add extra staff to manage the equipment, and the operating costs keep rising.
Ⅱ.Choose the Right Model According to the Scenario: These Two Yingmi Systems Are the Best Choice for Foreign Museums
Based on the experiences of so many foreign customers and different scenarios' needs, Yingmi's two star products are highly recommended - the M7 neck-mounted automatic sensing guide system and the E8 team explanation system. These two are all tested by thousands of foreign museums and have full adaptability, with almost no negative reviews.
For places where tourists can freely explore, the M7 is the right choice. The foreign museum authorities who have used it all praise it as the "magic tool" for self-guided audio tours. The core is that it's convenient. It uses advanced RFID-2.4G star distribution technology. Tourists carry the guide device into the museum and speak wherever they go. There's no need for manual operation at all, truly achieving "sound starts when people arrive, and stops when people leave".
Minor language issues are a piece of cake for it. It can store 9,999 segments of explanatory words and can be customized for any language. The museum staff just need to send the explanatory script over, and Yingmi's professional team will help record and import it. The pronunciation is standard and accurate. The battery life is also top-notch. With just one charge, it can last for over 16 hours. The museum can use it from opening to closing without any interruptions. There's no need to plug it in during the process.
The anti-interference ability also stands the test. It uses digital encoding and spread spectrum communication technology to precisely control the signal range. Even if there are dozens of groups of visitors in the museum at the same time, there won't be any interference. The device weighs only 50 grams, and it's almost imperceptible when hung around the neck. Visitors won't feel tired after wearing it for a whole day.
Scene 2: Enterprise Visits/Team Study Tours - E8 Team Explanatory System, Clear Hearing in Chaotic Environments
If it's a factory visit, government reception, or team study tours, E8 is the best choice. Its most remarkable feature is noise reduction. It uses SOC embedded integrated digital noise reduction technology. Even in a noisy factory workshop or a crowded tourist area, the audience can clearly hear the explanation without any noise.
It supports one-to-many explanations. One transmitter can connect countless receivers. And it uses 4GFSK anti-interference technology. Even if multiple teams are using it together, they won't interfere with each other. The transmitter can be used for manual explanations or pre-stored explanations. It's as convenient as you need it to be. The receiver weighs only 16 grams and is very lightweight when hung on the ear. It can start automatically upon power-on and connect to the signal. Visitors can use it right away without needing to teach them.
The transmission distance is also sufficient. It can reach over 200 meters. It's suitable for large factories and vast scenic areas. The accompanying charging box is also very practical. It can charge dozens of devices at once and comes with an ultraviolet disinfection function. After charging and disinfecting at night, it can be used the next day without any hassle.
Ⅲ.More than just good equipment: This solution saves the overseas museum staff a lot
Having good equipment is not enough. If the subsequent service doesn't keep up, it can still be a headache. Yingmi has already understood everyone's concerns and has developed a full-chain service from product selection in the early stage to maintenance in the later stage. This way, the overseas museum staff doesn't have to worry.
Early stage: Customized adaptation, no need to spend extra money on extra work
The voltages in different countries are different. Yingmi's all devices are designed with a wide voltage range of 100V-240V. Once you get it, you can plug it in and use it directly. You don't need to buy a transformer. This saves money and avoids extra work. The pre-sales team responds very quickly. They can take on the requirements within 90 seconds and provide personalized solutions based on the size of the venue and the characteristics of the scene. They can also send samples for testing for free. You can place an order only when you are satisfied with the use.
Printing the venue logo or special patterns on the equipment can also be done. It's very convenient to customize. If you need to rush, you can get it on the same day. The international logistics partner is reliable and can deliver it to the overseas venue within 7-15 days without delaying the opening.
Mid-stage: On-site debugging + training, ready to use right after delivery
After the equipment is delivered, Yingmi will send a professional technical team to install and debug. They will position the signal transmitters according to the venue layout and debug until there are no blind spots in the sound and the sound quality is clear. They will also teach the staff how to use, maintain, and troubleshoot minor faults. This ensures that even new staff can quickly get started.
Later stage: Overseas outlets, no need to send back to China for repair
This is the thing that most reassures the overseas customers. Yingmi has after-sales outlets in several countries around the world. If the equipment breaks down, you can just go to the local outlet. There's no need to send it back to China and go through the hassle. For common minor faults, they can be fixed within one day. For more complex ones, they can be resolved within three working days. It won't affect operations.
All equipment comes with one-year free warranty. If there are quality issues within three months, it will be replaced. If it still doesn't work after two replacements, a new model of the same type will be provided. The after-sales guarantee is solid. The 24-hour technical support hotline can always be reached. Whether it's an operation problem or a fault diagnosis, a phone call can solve the problem.
FAQ
Q1: Which languages can it support? Can minority languages be handled as well?
A1: No problem! All mainstream languages and various minority languages are supported. Whether it's common languages like English, French, and German, or less common languages like Arabic or Thai, as long as the script for the explanation is provided, the Yingmi team can help record and import it. It can also be paired with the HM8.0 multilingual platform. In the future, if you want to add more languages, you can do it online without spending any extra money.
Q2: Can it work with different voltages when used abroad?
A2: It must be able to! All devices are designed with a wide voltage range of 100V-240V, and they can be compatible with the voltages of most countries in the world. Once you get it, just plug it in and use it. There's no need to buy a transformer. Just use it with confidence.
Q3: If multiple teams use it together, will there be interference?
A3: Absolutely not! Both M7 and E8 have specialized anti-interference technologies. M7 uses digital encoding and spread spectrum technology, while E8 uses 4GFSK technology. Both can precisely isolate signals. Thousands of foreign venues have been tested, and even if more than ten teams are using it simultaneously, they can all listen to their own content without any confusion.
Q4: Is the battery life sufficient for all-day use? Is charging convenient?
A4: No problem! The M7 can last for more than 16 hours on a full charge, and the E8 receiver can last for 8-10 hours. Both are sufficient for all-day use in venues. Charging is also convenient. The M7 charging box can charge 32 units at a time, and the E8 can charge 36-48 units. Charge it overnight, and it will be fully charged the next day. You can also disinfect it in the process.
Q5: If it breaks abroad, is the repair convenient? Will it take a long time?
A5: Very convenient! No waiting required! Yingmi has many after-sales service outlets abroad. You can directly go to the local outlet for repair. There's no need to send it back to China. Minor faults can be fixed on the same day, and complex faults can be resolved within 3 days. There is also a one-year warranty and a three-month replacement policy. You don't need to worry about the after-sales service.
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